CGC Help Center
For answers to frequently asked questions about CGC membership, submissions, grading and more, scroll below. To contact CGC Customer Service,
click here.
Help Topics
About CGC
CGC Membership
Submitting to CGC
CGC Grading
CGC Signature Series
Joining CGC
What are the differences between your membership tiers?
The Collectors Society offers free and paid membership levels for every type of collector. Every level of membership has full submission privileges but there are additional benefits for the paid options which include grading discounts, submission credits and more.
For a full list of membership tiers and the benefits, check out CGC's Join Page.
How many memberships does CGC allow per household?
Currently, we only allow one membership per household.
I have registered. When can I expect to receive my membership packet?
The Collectors Society now makes all membership information available on its website. An email confirmation will be sent to all new and renewing members. Submission forms can be completed online on the CGC website (CGC no longer mails out paper submission forms, and they are not included in the membership packet).
Now that I have submission rights to your grading services, can I submit on behalf of my friends?
No. Your membership is valid for submissions of your collectibles only.
Is my membership refundable?
Because of the benefits of your membership, a prorated refund is not available. However, if you have signed up for auto-renewal and wish to cancel your membership (and have not used the grading credits that come with certain membership tiers), you may receive a refund of your membership dues. The request to cancel must be in writing within 30 days of auto-renewal and emailed to CGC Customer Service at Submissions@CGCcomics.com.
Still not finding an answer? Contact CGC Customer Service at 1.855.GRADE.10 or Service@CGCcomics.com.