CGC Help Center

For answers to frequently asked questions about CGC membership, submissions, grading and more, scroll below. To contact CGC Customer Service, click here.

Help Topics

Using the CGC Website

What is my "public name," and how can I change it?

Your public name is the username that you will use when you are on the Chat Boards, your journal, the Registry and other CGC Collectors Society postings. You can change your public name in your profile settings on this page.

What is my login?

Your login is the email address you used to sign up for your account. You can use the Forgot Password link to get the password for your account. If you continue to have problems, please contact CGC's Customer Service team at Service@CGCcomics.com.

Why do I keep having to re-log in?

If you are not logging in from a public computer, click the "Remember Me" box to save your login information.

Still not finding an answer? Contact CGC Customer Service at 1.855.GRADE.10 or Service@CGCcomics.com.